1. Service Fulfillment & Delivery
At Our Dawah Official, we provide online tutoring services, and since our offerings are digital, there is no physical shipping involved. Once you successfully purchase a course, session, or package, access to the service will be granted as per the following:

One-on-One & Group Sessions: A confirmation email with session details, meeting links, and instructions will be sent to your registered email.
Pre-Recorded Courses: Instant access will be available upon successful payment. You will receive login details via email.
Learning Materials: Any additional study materials, PDFs, or resources will be provided through email or the student portal.

2. Delivery Timeframe
Live Tutoring Sessions: Scheduled based on availability and booked time slots.
Pre-Recorded Courses: Instant access upon payment confirmation.
Custom Learning Plans: Delivered via email within 24–48 hours after consultation.

3. Non-Delivery Issues
If you do not receive access to your purchased service within the expected timeframe, please:

Check your spam/junk folder for confirmation emails.
Ensure you entered the correct email address during checkout.
Contact our support team at [insert contact email] for assistance.

4. Refunds & Cancellations

As we provide digital services, refunds and cancellations are subject to our Refund Policy. Please refer to our Terms & Conditions for more details.

5. Contact Us
If you have any questions regarding service delivery, feel free to reach out to us at:
Email: ourdawahofficial@gmail.com

We are committed to ensuring a seamless learning experience for all our students.